About the Support category

Need some help? Create a new topic here.

Please search the site, the answer you are looking for may have already been posted.

You can also checkout Basic Support and the Guides.

If you still need support or want to discuss vPOP please LogIn and post a new topic here. This post is public so don’t share any personal details.

Please include the following information:

  • System: iOS, MacOS, Windows or browser version
  • vPOP version: What version of vPOP do I have?
  • A description of the issue or bug, the steps you took before the issue or bug occurred.

You can also contact staff directly if you prefer to chat in private. Keeping posts public can benefit all the community members and help us improve vPOP for all.