Hi,
when i try to create an rx image appears this image.
Create rx failed
Could not create the xray. Reqeust failed with status code 400.
What can i do? thank you very much
400 on an upload of an image most likely means you are on a very old version of the vpop app.
Please ensure you are on the latest - currently 2.5.1 +
Kind regards
Nick
yes, I’m on the 2.5.1
thanks
Ok, can you share an image that you are having problems uploading? Can you try another image?
send to: support@vpop-pro.com
Kind Regards
nick
Another reason could be the image format is not recognised. We have had an example of a HEIC image with a .jpg extension just sent to us.
We only support this image format in iOS at the moment. Best convert it to a jpeg or PNG before upload.
Kind regards
Nick