Email to vPOP Case

Each vPOP account now comes with a private incoming email address - any email sent to this address will arrive to your vPOP account as a new case!

Any incoming email from your own email address (your vPOP username) will be accepted automatically as a new case, anything from a different email address requires you to accept or reject it. You will receive a notification within vPOP of any incoming cases.

Any images, pdf’s and text in the email will be added to the new case.

What is my private incoming email address?
Click on the profile icon (top left blue button).
There you will see your incoming email address which you can copy. Only share this email address with people you trust.

When you receive any incoming case you will get a notification. Simply click the accept button to import this into a new case.