Unable to add images from email - ClamAV Error Code: 2

Hi there,

For the last few days I’ve been unable to add images when sent to notifications via email. This is on my MacBook. I’ve restarted the app, logged out then in again but it is still occurring. Please advise.

System: MacOS Ventura 13.0.1
VPop 2.7.1


We had a problem with our virus checker. It should now be working.

Sorry for the inconvenience.

Kind regards


Hello we are still experiencing the same error today when we attempt to email a case into our account.

Sorry about this, it seems every time the virus checker updates its database it stops working.

I have restarted it manually, but likely to happen again until we find the root cause.

Kind regards