Work disappears

Hi

As of today, the new images are disappearing while I am working on them. Nothing is recorded …

Is there a problem?
Thank you

Olivier

version 2,1,2 (98)

Good evening Dr Vigneron- Thank you for your message. We are sorry to hear of your problem . We have replied to your email already , and will continue to followup with you there. Thank you. Sincerely RP